Help us to find you - it could mean the difference between life and death
Paramedics responding to a call

Help us to find you

Our ongoing project is to try and get the local community thinking about what they can do in the event of an emergency, or what might aid the ambulance crews, and us, in finding your location.

There are a number of things that you can do to help us find you quickly:

Stay with the patient until the ambulance crew arrives and call back if their condition or location changes.

Get someone to alert the ambulance crew by opening the doors and signaling where they are required, if possible turn on car hazard lights outside the location or driveway.

If you have more than one adult at the incident, ask them to stand on the roadside to indicate where the location is.

If dark, turn all your house lights on and pull back the curtains.

If location is not obvious try to place a torch at the end of the drive & lock away all family pets.

Houses with names and numbers, make sure the signs are large and legible. That they are clearly visible from the road and you can see them in daylight or at night. (Keeping them from being obscured by bushes or trees as well.) This is the cause of many delays.


Finally, if you belong to the Data-Link system (medical details in film container in your fridge), always keep it up to date. To find out more about Data-Link, contact your local Neighbourhood Watch scheme .

The same applies to large estates, where house numbers and roads do not follow in an obvious order.

Give us as much information you can for example,

It's next to the church...
It's the 3rd house on the right as you come in...
It's the large flats with the numbers 100-260 on the front...
There is a post box outside...
My house has green door...

Help us find you.. it could mean the difference between life and death!

These are real problems we face, which if resolved can help the emergency services get to the patient much quicker.